All orders are shipped within 24-48 hours (subject to availability). FREE shipping on all orders above £50 (not valid on any deal vouchers). For your convenience, we offer a standard shipping method. Please see below table for shipping charges.

            * Please note that weekends and public holidays are not considered working days.                                     

Free Delivery

We offer free delivery in UK mainland to all orders above £50 after applied discount. (Free delivery Offer does not apply on any deal voucher orders)

The cost for shipping will automatically be deducted at checkout for all eligible orders. 

Note!

·          We deliver anywhere in UK, Northern Ireland, and to BFPO.

·          Shipping and billing address must be valid UK addresses.

·          When receiving a parcel, you will be asked to sign for it as proof of receipt. If you are not there, a card will be dropped through your door stating how to receive your parcel. Our couriers will not leave your delivery with your neighbors.

·          If you would like some help or have any questions about our delivery options, please contact the Unze Customer Service on +44 (0) 333 123 8693

Christmas:

“Last order date for Christmas deliveries is 21^st  December 2012 for UK and 16^th for International orders”

Clothing Delivery Information:

UK delivery

All the dresses are manufactured/custom made ONLY upon getting an order request, so the estimated delivery time is 15-20 working days. We offer FREE shipping on all orders above £50.  For your convenience, we offer a standard shipping method. Please see below table for shipping charges.

Note!

·         We deliver anywhere in UK, Northern Ireland, and to BFPO.

·         Shipping and billing address must be valid UK addresses.

·         When receiving a parcel, you will be asked to sign for it as proof of receipt. If you are not there, a card will be dropped through your door stating how to receive your parcel. Our couriers will not leave your delivery with your neighbors.

·         If you would like some help or have any questions about the delivery options, please contact Unze Customer Service on +44 (0) 333 123 8693

Returns Information:

 All the dresses are manufactured/custom made ONLY upon getting an order request, so we cannot offer any return for refund/exchange.

Note!

·         All dresses are standard sizes according to chart displayed online

·         All dresses are made on order so please do check the size chart as we will  not get claim/return of any dress later

·         If you wish to make changes in sizes do inform us within 24 hours after placing your order via e-mail or phone

·         Materials/fabric used in dresses are pure so they should dry cleaned only

Failed Deliveries

-       If our courier fails to deliver the parcel to a live person at the delivery address, the parcel will be returned to our ware house after a couple of attempts by the courier service to redeliver the parcel to you

-       Our customer services personnel will contact you to try and schedule are delivery of the parcel to you

-       If we still don’t get a response from your side, we will be bound to cancel the order and refund the amount after deducting a shipping/handling fee

International Delivery

For complete list of countries, with full shipping charges and delivery time, please International Delivery  

International delivery varies from region to region and charge rates according to item/items regardless of the weight of the parcel.

All international deliveries are trackable.

We aim to deliver all international deliveries within 5-10 working days once your order is placed.

For countries outside the EU, sales tax, customs and import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may wish to contact your local customs office for further information.

Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures. If you are not available when your parcel is delivered, the delivery driver will leave a card with instructions on how to pick it up.

·          If you would like some help or have any questions about our delivery options, please contact the Unze Customer Service on +44 (0) 333 123 8693