Return Period

You have LIFETIME TO RETURN AN ITEM FOR REFUND AND EXCHANAGE* an item to us in its original condition. 

If you are not 100% satisfied with your purchase for any reason, just go through our easy online return process, or call us 9am to 5:30pm BST (Monday to Friday) at +44 (0) 333 123 8693.

*Returns must be unworn, in the state you received them, and in the original packaging & invoice.  Damaged Box Or shoes may not qualify for a refund or exchange.

Exchange/Refund During Sale Promotion

Customers should be aware of the fact that no exchange or refund can be made during sales promotion period for different style they can do so once the sale ends. They should also keep in mind that exchange can only be made in sizes/color of similar style. Please check stock on website or in Retails stores. we cannot Gurantee stock over the phone.

Manage Your Returns Online

If you wish to return the item online simply login to your account & press "Return Support".

Return to Store

• You can return the items to any Unze store

• To find your nearest store, please check the Store locator

Who Will Pay For the Return/Exchange Cost?

Please note all returns and exchanges are the customer's responsibility.

How many days will it take to issue a Refund 

A refund will be issued within 14 working days once we have received the item.We will refund the amount on to the original card from which the payment was made.